The company is a third-party protection plan administrator and warrantor. The company provides warranty administration, captive management services, and customer service for retail dealers. Retail dealers resell the company’s protection plans to its customers. The company provides in-home repair services for protection plan holders.

Key Aspects

Average adjusted EBITDA margin of 11.0% from 2019 through 2022
Ability to sell its protection programs anywhere in the United States
Auto-renewing contracts with every retail dealer in the company’s network
Significant reoccurring revenue
Proprietary software and applications
Ability to scale to meet increases in demand without incurring additional costs
Reduced warranty and protection-program loss liability through the company’s use of producer-owned reinsurance captives

Opportunities

Expand product and service offerings to other industries
Capitalize on new product offerings to increase market share
Develop additional direct-to-consumer products & services to increase margins
Leverage current software to increase margins

Headquartered

Southeast, US

Current Markets

The company currently serves retail dealers and customers in the furniture and jewelry market segments across the United States

Real Estate

The company operates from a 6,500 sq. ft. facility leased from an unrelated third party • Management notes that the company is relocatable

Shareholder Objectives

The company is owned by five shareholders
The majority shareholder owns 85% of the company and is the only actively involved shareholder
The majority shareholder, and current CEO, is willing to remain with the company to facilitate a smooth transition to new ownership

Benchmark International

Benchmarks Exclusive Opportunities

Third-Party Protection Plan Administrator – BN000043554

Third-Party Protection Plan Administrator – BN000043554

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