The company is a retailer of home appliances to homeowners, businesses, and builders. The company provides outstanding customer service, quality products, and low prices. The company also provides service after the sale with its in-house service department.

Key Aspects

Revenue and adjusted EBITDA grew at a compound annual growth rate (CAGR) of 9.6% and 25.5% from 2019 to 2021, respectively
Average gross profit margin of 29.0% from 2019 to 2021
Over 60 years of operating experience
Strong brand recognition in its area
Strategically located in a large metropolitan are
BBB Rating: A+ since 1960
High-volume of customers served each year, receiving, on average, nearly 12,000 service calls and 5,700 delivery and installation orders
Partnerships with well-known manufacturers

Opportunities

Continue to expand product offerings and develop new manufacturer relationships to attract new customers
Open additional stores to expand market reach
Implement a recurring revenue model through annual maintenance contracts
Expand product offerings to include smart home appliances, which is expected to show a compound annual growth rate over 16% from 2021 to 2025

Headquartered

Southeast

Current Markets

The company serves homeowners, businesses, and builders.

Real Estate

The company operates from a facility leased from an affiliated entity. There is room to grow in the current location.

Shareholder Objectives

The company is owned by two shareholders, one of whom is active in the business. The owners are seeking exit options to pursue retirement and believe the company is in a position where new ownership can take advantage of the growth opportunities in the market

Benchmark International

Benchmarks Exclusive Opportunities

Home Appliance Retailer and Service Provider with Over 60 Years of Experience – BM009820

Home Appliance Retailer and Service Provider with Over 60 Years of Experience – BM009820

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